We hope you are happy with your British Ceramic Tile purchase, however if you are not completely satisfied this page details our returns policy.
All tiles must be returned un-used, in the original packaging and in perfect re-saleable condition within 30 days of delivery. There will be a restocking charge of 10% of the goods returned. To arrange a return please contact our Customer Services team on 0113 252 6909 or email firstname.lastname@example.org
We aim to process all returns and refunds within 14 working days following receipt.
Please be aware that refunds can take between 7 to 10 working days to appear back in the account used to pay for your order. Original delivery costs are non-refundable.