As a business we have a dual focus; we prioritise both manufacturing and service and without a strong service culture our manufacturing would not survive. Our approach is based on a deep understanding of our customers need for quality products, at reasonable prices and with minimal impact on the environment
Our products are created by the most talented designers in the country. Our British ceramic tiles consist of world class raw materials and are manufactured using the most modern and efficient manufacturing facilities.
The beauty of our product for British consumers and retailers is that it is created on British soil and they can therefore avoid the complications and expense that come with importing goods.
As we manufacture our tiles in Britain we are also able to reduce the energy that goes into moving our products from one place to another. This helps us reduce our impact on the environment and furthermore enables us to keep our prices low.
Producing and selling high quality, excellent value ceramic tiles is at the heart of our business but we never forget the importance of our customers and their need for excellent service.
It is vital that we are able to understand the commercial objectives of our clients and the challenges they face in today’s market. So not only do our tiles have to be aesthetically pleasing, they have to be technically suitable for the environment in which they are to be used. It’s for this reason that we have a dedicated contact centre based at our factory in Devon so we can communicate with clients regularly and ensure they are getting what they want from our product.
Our investments in Devon extend well beyond the capital equipment required to deliver excellent products and value. They also embrace huge investments in the technology and human resources necessary to build strong and lasting relationships
At British Ceramic Tile we are proud of our achievements and we would welcome a visit from any individual or company looking to establish a working relationship with us. You may well be surprised at both the scale and modernity of our operations. Our large financial investment coupled with the hard work of our team has made our factory in Devon the very centre of the British tile manufacturing industry.
At British Ceramic Tile we serve a diverse range of customers, all of whom have an equally diverse range of requirements. We pride ourselves on having the resources and experience to be able to tackle the challenges that arise as a result of our varied customer base.
We work with a network of appointed national distributors giving geographical spread across the country; this in turn allows us to keep in touch with the needs of our customers across a range of market sectors.